"Imagine a dream trip and dare to make it a reality, at Viajes El Corte Inglés we take care of all the details so that you only have to worry about enjoying."
Viajes El Corte Inglés offers you the opportunity to plan your trip with the assurance that there will always be someone looking after your best interests. We offer exceptional rates and most importantly, we provide an unbeatable custom service.
Viajes El Corte Inglés bases its strategy on the following principles:
- Policy of continuous attention and advice, based on the customer's knowledge and always aimed at satisfying their expectations.
- Specialized offer, oriented to the specific needs of each type of client.
- Commitment to guarantee our service, to ensure the provision of a diligent, timely and quality service to each of our clients.
- Growth policy and national and international expansion.
- Continuous evolution of our systems and processes through innovation and the implementation of new technologies and new channels of access to the product by our customers.
Viajes El Corte Inglés has won numerous awards and recognitions over the years as a result of excellence in management, and continues to be a leader in this area, as evidenced by the achievement in several consecutive years of the Leading Leader in Excellence as Best company in Consumer Satisfaction, in the category of travel agency, awarded by the CM-Consumer Management magazine, of the Initiative Group, in collaboration with STIGA, a leading company in the measurement of quality of service in Spain.
Viajes El Corte Inglés, the first Travel Agency in Spain, belongs to one of the most important business groups in the country: El Corte Inglés.
Its companies form a solid, dynamic and productive structure that, under the premise of providing its clients with quality services, have consolidated it as one of the main commercial groups of Spanish society.
The Group, as a whole, has a turnover of 16,413 million euros, projecting its activity in fields as varied as retail commercial distribution, travel, business computing, insurance, book publishing or telecommunications, among others. The Group also has more than 90,000 full-time professionals, ranking among the top five private business groups in the country by volume of human resources employed.
The main companies of the group are:
- El Corte Inglés, S.A.
- Travels El Corte Inglés, S.A.
- Hipercor, S.A.
- Informática El Corte Inglés, S.A.
- Investronica, S.A.
- Telecor, S.A.
- Supercor, S.A.
- Convenience Stores, S.A.
- Point of Sale Management, Gespevesa, S.A.
- Sfera Joven, S.A.
- Insurance and Services Center
- Correduría de Seguros, S.A.
- Insurance Group El Corte Inglés
- Insurance El Corte Inglés, Life
- Pensions and Reinsurance
- Financial El Corte Inglés, E.F.C., S.A.
- Optics 2000, S.L.
- Construction, Promotions and Installations, S.A.
- Sephora, Cosméticos España, S.L.
- Bricor, S.A.
- Editorial Center of Studies Ramón Areces, S.A.
Corporate social responsibility
Ethical and responsible behavior in all areas of the company's performance, which generates confidence and consolidates our reputation. Service and quality with a wide and differentiated commercial offer that allows us to maintain the business growth of our business model. Constant and fluid relationship with all our stakeholders: customers, employees, suppliers, shareholders, competitors, social organizations, public and private institutions, and society in general. Commitment to respect the environment that affects the different areas of our business activity.
Mission / Vision
Explore opportunities with added value for customers, employees, suppliers and society in general: this will continue to be the philosophy of Viajes El Corte Inglés in the future.
Viajes El Corte Inglés continues to evolve and transform with the new times to achieve the highest satisfaction of its customers through an unbeatable service.
The constant changes that are taking place in the world economy and specifically in the tourism sector, manifesting to a large extent with the introduction of new technologies that are directly related to new ways of traveling and buying trips, open up new horizons for us. innovation for our services and products, in which we promote research and create a new world of experiences and sensations centered around the trip.
For this, as a success factor, we encourage technological innovation to contemplate, not only the usual approaches to improve the productivity and efficiency of operations, but also to obtain a better knowledge of the current offers and demands of the global market and the real needs of our customers and, in this way, to offer more personalized products, more dynamic and better oriented to satisfy their tastes.
Within a current vision of expansion and internationalization of both companies and society in general, and therefore, the demand for services and information globally, Viajes El Corte Inglés will intensify its services from a fully integrated and general perspective, and with a wide network of offices in continuous expansion, both nationally and internationally.
Similarly, Viajes El Corte Inglés continues to enhance the specialization of its agents in the world of travel to enrich the offer and services offered, the quality of information, and encourage them to become the best experts in different parts of the world and excellent advisors, who also, following the philosophy of customer service of the group, take care of all the details of your trip.