Legal

Welcome to www.ecitravel.com™ website. The terms "we", "us", "our" and "ECI" refer to Viajes El Corte Ingles, Inc., a New York corporation. The terms "you" and/or "your" refer to you, the customer visiting the website and/or booking a reservation through us on this website or through our customer service agents.

By accessing and/or using this website, you agree to be bound by the following rules and regulations without limitation or qualification (the "Agreement"). If you do not accept all of these terms and conditions, please do not use this website. Viajes El Corte Ingles, Inc. USA may at any time change or modify this Agreement. Each time you use this website, you should review the most current version of the Agreement. Your continued use of the Viajes El Corte Ingles, Inc. USA website indicates your acceptance of the Agreement as amended.

  • USE OF THE WEBSITE
  • SUPPLIER RULES AND RESTRICTIONS
  • PRIVACY POLICY
  • YOUR COMMENTS AND SUGGESTIONS
  • SERVICES PROVIDED BY OTHERS
  • CANCELLATION OR CHANGES
  • COMPLAINTS. PAYMENTS
  • TRAVEL DESTINATIONS
  • EXCLUSION OF WARRANTY/LIMITATION OF LIABILITY/INDEMNIFICATION
  • LINKS TO THIRD PARTIES
  • COPYRIGHT/TRADEMARK/PATENTS
  • SELLER OF TRAVEL
  • CUSTOMER SERVICE
 

USE OF THE WEBSITE

You represent, warrant and agree that you are at least 18 years of age, you will use this website in accordance with this Agreement and local applicable laws, and all information supplied by you on this website is true, accurate, current and complete. We may deny access to this website or the services we offer, at any time and for any reason, including, but not limited to, violation of this Agreement. Prices and special offers are subject to availability and may not be in effect if you revisit this website at a later date. Before you make any reservations, you must verify that the rates are in effect on the date that you make your reservations. This Agreement provides you with a personal, revocable, non-exclusive, non-transferable license to use the Viajes El Corte Ingles, Inc. USA website, conditioned on your continued compliance with this Agreement. You agree not to copy, modify, adapt, reproduce, transmit, distribute, reverse engineer, frame, decompile or dissemble any aspect of the website (including any prices or service descriptions) with the following exception: you may display, print and store one electronic copy of content provided by Viajes El Corte Ingles, Inc. USA for your personal use. Actual or attempted unauthorized use of the Viajes El Corte Ingles, Inc. USA website may result in criminal and/or civil prosecution.

SUPPLIER RULES AND RESTRICTIONS

Additional terms and conditions will apply to your reservation and purchase of travel related goods and services that you select. Please read those additional terms and conditions carefully. You agree to abide by the terms and conditions of purchase imposed by any supplier with whom you choose to deal, including, but not limited to, payment of all amounts due and compliance with the suppliers' restrictions regarding availability and use of fare, products or services. You acknowledge that some third-party providers offering certain services and/or activities may require you to sign their liability waiver prior to participating in the service and/or activity they offer. You understand that any violation of any such suppliers rules and/or restrictions may result in cancellation of your reservations, and your being denied access to the applicable travel product or service, your forfeiture of any monies paid for such reservations, and/or a debit to your account for any costs we incur as a result of such violation.

PRIVACY POLICY

Viajes El Corte Ingles, Inc. USA believes in protecting your privacy. Please review our current privacy policy which is incorporated and also governs your use of the Viajes El Cortes Ingles, Inc. USA Website.

YOUR COMMENTS AND SUGGESTIONS

We welcome your comments and suggestions. Any comments or suggestions sent to Viajes El Corte Ingles, Inc. USA become the property of Viajes El Corte Ingles, Inc. USA and may be used without limitation, as well as the username that you submit with such submissions. You knowledge and agree that your submissions are not confidential nor proprietary. If you do not agree to these terms and conditions, please do not provide us with any submissions. You are prohibited from transmitting to or from this website any unlawful, threatening, libelous defamatory, pornographic or other material or content that would violate rights of publicity and/or privacy or that would violate any law. You are prohibited from submitting any commercial material such as, but not limited to, solicitation of funds, advertising, or marketing of any good or service and any material or content that infringes, misappropriates or violates any copyright, trademark, patent or the proprietary right of any third party. You shall be solely liable for any damages resulting from any violation of these prohibitions, or any other harm resulting from your posting content on or from this website.

SERVICES PROVIDED BY OTHERS

Viajes El Corte Ingles, Inc. USA acts as a sales agent for airlines, hotels and other service providers named in your itinerary ("Suppliers"). Viajes El Corte Ingles, Inc. USA is not responsible for acts or omissions of the Suppliers or other parties not under our control (including personal injury or property damage). Viajes El Corte Ingles, Inc. USA does not possess any special knowledge regarding the financial condition of the Suppliers, information regarding any specific hazard or unsafe conditions of the trip or the carrier. For information concerning possible dangers at destinations, we recommend contacting the Travel Warnings Section of the U.S. State Department at (202) 647 5225 or www.travel.state.gov. For medical information, we recommend contacting the Centers for Disease Control at (877) FYI TRIP or www.cdc.gov/travel. You assume full and complete responsibility for checking passport and travel document requirements and verifying medical, vaccination, or other entry requirements for your trip and destination(s) as well as current political, health and safety and security conditions in the countries to be visited. You agree that the state and federal courts in the State of Florida, County of Dade, will be the exclusive jurisdiction for all claims brought by you or us, and you hereby submit to the personal jurisdiction of those courts. For your financial protection, we recommend that you purchase trip cancellation insurance.

CANCELLATION OR CHANGES

Reservation, cancellation, and modification policies vary per reservation.
You may cancel or change your reservation, but you will be charged the applicable cancellation or change fees. If you do not cancel or change your reservation before the cancellation policy period applicable to the service you reserved, you will be subject to a charge of applicable service rates, nightly rates, tax recovery charges and service fees. If the passenger does not check-in for the first night of the hotel reservation, but plans to check-in for subsequent nights of the reservation, you must confirm the reservation changes with Viajes El Corte Ingles, Inc. USA no later than the date of the first night of the reservation to prevent cancellation of your reservation. Some services do not permit changes to, or cancellations of, reservations after they are made. Generally, you will not receive any refund for reservations you purchased for which you do not show up. You agree to abide by the terms and conditions imposed with respect to your reservations. You agree to pay any cancellation or change fees that you incur.

Viajes El Corte Ingles, Inc must receive requests for cancellations or amendments of the booking within the time frames provided. Cancellations and change requests and complaints made directly to the Supplier will not be reviewed or granted by Viajes El Corte Ingles, Inc.

COMPLAINTS

In case of a complaint you must contact Viajes El Corte Ingles, Inc and provide all of the documentation supporting your complaint within 60 days after the incident. If you fail to submit documentation in a timely manner, Viajes El Corte Ingles, Inc will not process the complaint.

PAYMENTS

You expressly accept to pay in full Viajes El Corte Ingles for all services requested on the due dates indicated for each reservation. Otherwise, the reservation will be cancelled and you will owe Viajes El Corte Ingles, Inc the applicable cancelation penalties.

TRAVEL DESTINATIONS

By offering for sale travel to particular destinations, Viajes El Corte Ingles, Inc. USA does not represent or warrant that travel to such points is advisable or without risk, and is not liable for damages or losses that may result from travel to such destinations.

EXCLUSION OF WARRANTY/LIMITATION OF LIABILITY/INDEMNIFICATION

Viajes El Corte Ingles, Inc. USA makes no representations or warranties of any kind, express or implied, as to the operation of the Viajes El Corte Ingles, Inc. USA site or the information, content, materials or services included on the Viajes El Corte Ingles, Inc. USA site. You expressly agree that your use of the Viajes El Corte Ingles, Inc. USA website is at your sole risk. To the full extent permissible by applicable law, Viajes El Corte Ingles, Inc. USA disclaims all warranties, express or implied. Viajes El Corte Ingles, Inc. USA does not guarantee the accuracy of, and disclaims all liability for, any errors or other inaccuracies related to the information and description of any hotel and/or other travel products on this website and expressly reserves the right to correct any pricing errors on this website and/or pending reservations made under an incorrect price. If we do make such a change or correction, you may keep the reservations at the correct price or you may cancel your reservation without penalty. Viajes El Corte Ingles, Inc. USA is not liable for the acts or negligence of any carrier, hotel or other supplier or for any personal injuries to property damage or other damages or expenses resulting therefrom. Viajes El Corte Ingles, Inc. USA has no liability and will make no refund in the event of any delay, cancellation, overbooking, strike, force majeure or other causes beyond its direct control. If despite the limitation above, Viajes El Corte Ingles, Inc. USA or its respective suppliers are found liable for any loss or damage that arises out of or in any way connected with any of the occurrences described above, then liability of Viajes El Corte Ingles, Inc. USA and/or its suppliers will in no event exceed in the aggregate the greater of (a) the service fees you paid to Viajes El Corte Ingles, Inc. USA in connection with such transactions on this website, or (b) $100.00 or the equivalent in local currency.

INDEMNIFICATION

By using this website, you agree to indemnify Viajes El Corte Ingles, Inc. USA, its affiliates, officers and employees, and hold them harmless from any and all claims and expenses, including attorneys' fees arising from your use. Viajes El Corte Ingles, Inc. USA, its affiliates, officers and employees shall not be liable for any monetary amount, including direct, indirect, special, incidental or consequential damages, resulting from use of this site or links from this site, even if we are notified of the possibility of such damages.

LINKS TO THIRD PARTIES

This site may contain links and pointers to Internet websites maintained by third parties. Viajes El Corte Ingles, Inc. USA does not control such websites and is not responsible for their content or the security or other practices of such websites. Viajes El Corte Ingles, Inc. USA is not responsible for the content or for any products or services offered on such third-party sites.

COPYRIGHT/TRADEMARK/PATENTS

Contents of this website are licensed or copyrighted by Viajes El Corte Ingles, Inc. USA, all rights reserved. Logos are either registered trademarks or trademarks of Viajes El Corte Ingles, Inc. USA or its parent companies, subsidiaries and/or affiliates. Other logos and product and company names mentioned herein may be the trademarks of their respective owners. Nothing contained in this Agreement limits our right to comply with law enforcement or other governmental rules or requirements relating to your use of this website or information provided to us or gathered by us with respect to such use. You agree that any claim or cause of action arising from or relating to your access or use of this website which is not commenced in a Court of proper jurisdiction within two years from the date on which such claim or action arose will be irrevocably waived. If any part of this Agreement is found to be invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions will not in any way be affected or impaired. This Agreement and any other terms and conditions referenced herein constitute the entire Agreement between you and Viajes El Corte Ingles, Inc. USA with respect to this website and it supersedes all prior or contemporaneous communications and proposals whether electronic, written or oral between you and Viajes El Corte Ingles, Inc. USA with respect to this website. A printed version of this Agreement shall be admissible in judicial or administrative proceedings relating to this Agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

SELLER OF TRAVEL

Viajes El Corte Ingles, Inc. USA is registered as a seller of travel in each of the states listed below: California Registration Number: Pending; Florida Registration Number: ST30777; Hawaii Registration Number: Pending; Iowa Registration Number: 945; Washington Registration Number: Pending. Registration as a seller of travel in California does not constitute the state's approval.

CUSTOMER SERVICE

Viajes El Corte Ingles, Inc. USA Mailing address: 175 S.W. 7th Street, Suite 1200, Miami FL 33130 E-Mail: travel_usa@viajeseci.es Telephone: (+305) 858-0801

Call us! 1.888.375.3240
Contact us!info@ecitravel.com